SHIPPING PROCESS & POLICY

TORSSO ships from our studio in Los Angeles M-F, excluding holidays. Typically, orders are processed within 3-5 business days, pending payment verification and authorization. Once an order is placed, you will receive an email confirmation with a tracking number. Please allow a few days for the tracking information to update.

 

USA ORDERS

All domestic orders are shipped via USPS Priority Mail at an $8 flat rate, but sign up for our newsletter to receive free shipping! Expedited shipping is not available at this time. 

 

INTERNATIONAL ORDERS

We ship worldwide for $20! International orders, or those shipped to countries outside of the United State, are be shipped via UPS. Please not that all international sales are final and expedited shipping is not available.

 

ORDER CHANGES

If you want to change your order or edit your shipping information, please email ciao@shoptorsso.com as soon as possible, as we try to get packages shipped quickly. TORSSO is not responsible for incorrect shipping addresses.  

 

SHIPPING CLAIMS

TORSSO is not liable for lost, stolen or damaged packages. Please reach out to your local carrier to address these concerns. TORSSO will not resend packages.  Once a package leaves our studio, TORSSO is not responsible for delays in delivery due to Mother Nature or unforeseen events.