section 1. WHAT INFORMATION DO WE COLLECT?

The information we collect falls into two categories: personally identifiable information (eg. name, email address, phone number) ("Personal Information") and non-personally identifiable information ("Non-Personal Information"). Below are the ways in which we may collect Personal Information and Non-Personal Information from you?

Information You Provide:

Purchases: If you make a purchase on our Site, we may request certain Personal Information to facilitate payment and delivery of the products you purchase. Our store is hosted by Shopify Inc. ("Shopify"), so in completing a purchase, your data is stored in Shopify's data storage, databases and general Shopify application. If you choose a direct payment gateway to complete your purchase (ie. entering your credit card number in the checkout form), Shopify will store your credit card data only for as long as it is necessary to complete the transaction. Shopify's privacy policy can be found here. In some instances, your mailing address will be provided to one of our third-party logistics providers to facilitate shipment of your order.

Accounts: If you create an account on our site, we will collect and store the information you provide us. You do not have to share this information with us, but without it you may not be able to access certain features of our Site.

Publicly Posted: If you post information on public areas of our Site, that information is visible to and may be collected, stored and used by anyone. By posting information, you agree that you have obtained all necessary consents to make such information public and that by doing so you will not violate any laws. If you remove information that you have made public through or related to our Site, copies may remain viewable in cached or archived pages of our Site or if others have copied or saved that information. We are not responsible for the actions of any third parties with whom you share Personal Information.

Contacts: If you contact us by email, social media or some other means, or if you sign up for our newsletter, we may keep a record of your contact information and the correspondence. When we send you emails, we may also track whether you open them to determine how to deliver more helpful emails and improve our Site.

Information We Automatically Collect:

If you use our Site, we may collection information about how you use and interact with the Site. We and third-party service providers acting on our behalf, which may include third-party analytics service providers and third-party advertisers, may incorporate technology such as "pixel tags," "web beacons," and "cookies" that allow us to track the actions of users of our Site automatically.

Cookies are small bits of information that are stored by your computer's browser. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain online products, services or features on our Site.

Pixel tags are very small images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs," that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.

For example, we may automatically collect information about your location, your internet connection, your browser, when you access our Site, the website address that linked you to our Site, the website that you visit after using out Site, and details of how you used our Site, such as how often you used our Site and which features of the Site you used.

Third-Party Information Collection

When you use our Site, certain third parties may use cookies or other automatic information collection technologies to collect information, including Personal Information, about you and your online activities over time and across different websites. For example, our third-party service providers may use these technologies to collect information that help us with traffic measurement, research and analytics. The information collected and stored by third parties remains subject to their policies and practices. We do not control these third parties' tracking technologies or how they may be used.

section 2. WHAT DO WE DO WITH YOUR INFORMATION?

We may use information that we collect about you or that you provide us to measure the usage of our Site, to analyze the effectiveness of our Site, to conduct research, to improve and enhance the functionality of the Site, to provide support for the Site and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Site, to provide you with our newsletter and to market and advertise, including through promotional e-mail messages, directly or in partnership with other parties, and by displaying our advertisements on other websites that you visit or use. We may also use this information to offer you targeted advertising for products and services that are more likely to appeal (behavioral advertising). For more information about interest-based ads, or to opt out of having your web browsing information used for interest-based advertising purposes, please visit www.aboutads.info/choices.

We may aggregate information in certain data analysis, reports or other interpretations of trends for both internal and external purposes. Personal Information will be retained only for as long as it serves a purpose consistent with the expectations of the reasonable user given the context of the collection. Non-Personal Information may be stored indefinitely.

section 3. DISCLOSURE

We may disclose your Personal Information and Non-Personal Information to service providers or other third parties, such as vendors, technical agents, subcontractors and consultants, to perform certain business-related functions that help make the Site and our offerings available and functional, including, but not limited to design services, installation services, web site hosting, data analysis and metrics services, maintenance and technical services, customer service and support, email delivery services, payment processing, shipping services, infrastructure services and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements.

We may also use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. We do not actively share your Personal Information with third-party advertisers for their direct marketing purposes unless you give us your consent. In addition, we may disclose your Personal Information and Non-Personal Information to a buyer or other successor as part of a merger, acquisition, change of control or other similar business transfer, to government body or other third party if required to do so by lay or in good faith belief that such action is necessary to comply with legal obligation or in specific other cases with your consent.

We may disclose aggregated user statistics and other data with our affiliates, agents and current or prospective business partners. This aggregate information for not personally identify you.

Our site may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.

Required Disclosure

TORSSO will disclose your information where required to do so by lay, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce of Terms of Use or to protect the security or integrity of our Services; and/or (c) to exercise or protect the rights, property or personal safety of TORSSO, our users or others.

section 4. YOUR CHOICES REGARDING DATA COLLECTION, USAGE AND DISCLOSURE

Below are a list of mechanisms to provide you with control over our collection, use and disclosure of the information you provide us:

Newsletter: If you do not want us to send you marketing or promotional communications, you can opt-out by clicking the "unsubscribe" link in any such promotional emails, checking the relevant box located on the form on which we collect your data or emailing us at ciao@shoptorsso.com.

Google Analytics: You can opt out of tracking by Google Analytics by using Google's Ads Settings or going to https://tools.google.com/dlpage/gaoptout/. You may also opt out of Google marketing products, but please not this does not opt you out of being served generic ads.

Third-Party Advertising: If you are interested in more information about tailored advertising and your choices to prevent third parties from delivered tailored web advertisements, you may visit the following websites: http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/. These opt-out tools are provided by third parties. We do not control or operate these tools or the choices that advertisers and others provide through these tools. Please note that you may still received advertisements from third parties within our Services even if you opt out of tailored advertising but they will not be based on your activity across unrelated websites.

Do Not Track Signals: Third parties may keep track of your browsing activities across third party websites. California Business and Professions Code Section 22575(b) provides that California residents are entitled to know we respond to "Do Not Track" browser signals. Certain web browsers enable users to activate a "Do Not Track" signal but we do not currently respond to the "Do Not Track" signal or other similar mechanisms.

Notices to California Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a calendar year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to ciao@shoptorsso.com.

If you are under 18 years of age, reside in California, and have a registered account with our Site, you have the right to request removal of unwanted data that you publicly post on our Site. To request removal of such data, please contact us using the contact information provided and include the email address associated with your account and a statement that you reside in California. We will make sure that the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

To request any other changes or information about our collection, use or disclosure of your information, please contact us at ciao@shoptorsso.com.

California residents can find additional information about their privacy rights and how to exercise them in our California Privacy Notice.

Accessing and Correcting Your Information

If you wish to access, update, correct or delete any Personal Information in our possession that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at ciao@shoptorsso.com. We do not guarantee that any Personal Information can be removed completely.

section 5. SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

section 6. THIRD-PARTY SERVICES

This Privacy Policy applies only to our Site. Our Site may contain advertisements or links to toher web site not operated or controlled by us (the "Third Party Site") and the policies and procedures described in this Privacy Policy do not apply to those Third Party Sites, even if you access them through our Site. We recommend that you carefully review the privacy policies of any Third Party Sites you access so you can understand the manner in which your information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. The links from our Site do not imply that we endorse or have reviewed the Third Party Sites.

section 7. SECURITY

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Site may not be secure. Therefore, you should take special care in deciding what information you send us via email. Please keep this in mind when disclosing any Personal Information to use via the Internet. In the event that Personal Information is compromised as a breach of security, TORSSO will promptly notify our customers in compliance with applicable law.

section 8. Data retention

We strive to keep your information only as long as we need it for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retail certain data for analytical purposes and record-keeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Site, products or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

You acknowledge that TORSSO may establish general practices and limits concerning use of the Services, including without limitation the maximum period of time that data and other content will be retained by the Services and the maximum storage space that will be allotted on the our servers on your behalf. You agree that TORSSO has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by our Site. You further acknowledge that TORSSO reserves the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.

SECTION 9. LEGAL BASES FOR COLLECTING AND USING PERSONAL INFORMATION

Personal information collected through the Site may be stored and processed in the United States or any other country in which TORSSO or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union, United Kingdom or another jurisdictions with similar laws governing data collection and protection, we collect and process information about you only where we have a legal basis to do so under applicable law. We collect and use your Personal Information on the following bases:

• to provide our Site, including to operate our Site, provide customer support and to protect the safety and security of our Site;

• to further TORSSO's legitimate interests (where those interests are not outweighed by your interest in your Personal Information being protected) – this includes to market and promote our Site, to improve our Site, to protect our legal rights and interests and to comply with our legal obligations;

• with your consent. Where you have consented to our collection and use of your Personal Information, you have the ability to withdraw such consent at any time, but this will not affect any use of your Personal Information that has already occurred. Where we are collecting or using your Personal Information because we have a legitimate interest in doing so, you have the right to object to such collection and/or use.

Subject to any exemptions provided by law, you may have the right to request a copy of your Personal Information, as well as seek to update, delete or correct your Personal Information. When you may such requests, we may need time to investigate and facilitate your request.

Please contact ciao@shoptorsso.com with regard to any of the above.

section 10. COOKIES

TORSSO uses cookies to enhance your browsing experience and to create a secure and effective website for customers. By using this site you agree that we may store and access cookies on your devices, unless you have disabled cookies. 

Our cookie policy contains more details on this topic.

section 11. AGE OF CONSENT

Our Site is intended for users who are 18 years of age and older or the age of majority in your province, territory or country. We do not knowingly collect personal information from children under the age of 13 without consent of the child's parent or guardian. If you believe we might have any information from or about a child under 13, please email ciao@shoptorsso.com.

section 12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will post the changes on this page and indicate here the date the policy was last revised. Any such changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. Your continued use of the Site after the date any such changes become effective constitutes your acceptance of the new policy.

last updated: 07/18/2022

SECTION 13. ADVERTISING & ANALYTICS

We use online advertising to keep you aware of what we're up to and to help you see and find our products. You may see TORSSO banners and ads when you are on other websites and apps, such as social media. We manage this through a variety of digital marketing networks and ad exchanges. We also use a range of advertising technologies. The banners and ads you see are based on information we hold about you, or your previous use of TORSSO (for example your TORSSO search history and the content you read on our site) or TORSSO ads you have previously clicked on. In regards to Facebook specifically, the connection to Facebook from our Shopify Store allows for the sharing of personal customer details directly from Shopify's servers to Facebook. These details cannot be blocked by ad blockers.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at shoptorsso.com.

ACCESSIBILITY

We work to make our Site as accessible and usable as possible. We do this by following Section 508 and the Web Content Accessibility Guidelines (WCAG 2.0) produced by the World Wide Web Consortium (W3C, the web's governing body).

Section 508 is a legal requirement and WCAG is a set of checkpoints and guidelines that help ensure that websites are designed and written properly.

Feedback

Please contact ciao@shoptorsso.com if you have any suggestions on how we can improve the accessibility of our website.